For questions about orders, please include: your order number, the name and zip code of the billing address.

BY EMAIL

contactus@jcrew.com

BY TELEPHONE

24 hours a day, seven days a week at: (800) 562-0258

BY FAX

(434) 385-5750 for order forms or questions

BY WRITING TO US AT:

J.Crew Customer Relations
One Ivy Crescent
Lynchburg, VA 24513-1001

FOR JAPANESE INQUIRIES

otoiawase@jcrew.com or fax us at (866) 657-4635

LOOKING FOR A PERSONAL SHOPPER?

Email Erica@jcrew.com or call (800) 261 7422.
(it's completely complimentary)

TO SPEAK WITH OUR WEDDING SPECIALIST

Please email Ashley at ashley@jcrew.com or call any one of our wedding specialists at (800) 205-3877.

CHARITABLE DONATIONS AND EVENT SPONSORSHIPS

Please direct all charitable inquiries to: charitabledonations@jcrew.com. We always try our best to support good causes when we can but, due to the volume of requests we receive, we can not accommodate all of them. If we are able to support your event, you will hear from us within two weeks. We do appreciate your thinking of us for your charity or benefit.