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$8.95 flat-rate shipping & free shipping on orders of $175+
$8.95 FLAT-RATE SHIPPING & FREE SHIPPING ON ORDERS OF $175+. *details
*Offer does not apply to previous purchases. Free shipping applies to Internet orders shipped within the 50 United States via ground shipping (3 to 6 business days) and totaling $175+ before shipping, handling and taxes are added. Gift cards do not count toward the $175 order total. Orders of $174.99 or less will be shipped within the United States at a flat rate of $8.95. Orders of $174.99 or less shipped to multiple addresses will be charged $8.95 for each individual shipment. Discount is applied automatically at checkout. Details of offer are subject to change.

For questions about orders, please include your order number and the name and ZIP code of the billing address.

BY EMAIL

contactus@jcrew.com

BY TELEPHONE

24 hours a day, seven days a week at: 800 562 0258

BY FAX

434 385 5750 for order forms or questions

BY WRITING TO US AT:

J.Crew Customer Relations
One Ivy Crescent
Lynchburg, VA 24513-1001

LOOKING FOR A PERSONAL SHOPPER?

Email erica@jcrew.com or call 800 261 7422 (it's completely complimentary).

TO SPEAK WITH OUR WEDDING SPECIALIST

Please email Ashley at ashley@jcrew.com or call any one of our wedding specialists at 800 205 3877.

INTERNATIONAL ORDERS

Canada

Email contactus@jcrew.com or call 800 562 0258.

Japan

Email ritsuko@jcrew.com or fax us toll-free at 866 657 4635.
AT&T direct toll-free service dialing codes for Japan are:
Japan (JT) 00 441111, Japan (IDC) 00 6655111, Japan (KDDI) 00 539111.

Other Select International Destinations

Email julie@jcrew.com or call 434 385 5775.

CHARITABLE DONATIONS AND EVENT SPONSORSHIPS

Please direct all charitable inquiries to charitabledonations@jcrew.com. We always try our best to support good causes when we can but due to the volume of requests we receive, we cannot accommodate all of them. If we are able to support your event, you will hear from us within two weeks. We appreciate your thinking of us for your charity or benefit.
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