Order Status

US Order Tracking

Want to check the status of your order? Just enter your order number and billing ZIP code below.

Registered Customers

Register with jcrew.com and you can track your package with UPS or USPS for most orders. to register.

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International Order Tracking

You can track your international order here, on the website of our partner, UPS i-parcel.

Still have questions? Email us at julie@jcrew.com

For Japan order inquiries, please email ritsuko@jcrew.com