Social Responsibility

J.Crew Code of Vendor Conduct

J.Crew is committed to a standard of excellence in every aspect of our business, including legal, ethical and responsible conduct in all of our operations. We expect these same commitments to be shared by all factories, subcontractors, suppliers and agents who are affiliated with the manufacture of J.Crew goods (suppliers). In addition, suppliers are also expected to share our commitment to quality and to maintaining the practices necessary to meet our quality standards.

While J.Crew recognizes that there are different legal and cultural environments in which our suppliers operate throughout the world, the J.Crew Code of Vendor Conduct ("Code") sets forth the guiding principles for our Responsible Sourcing program.

J.Crew requires all suppliers to disseminate and communicate this Code to all workers and supervisors and strongly encourages suppliers to exceed this Code and promote best practices in their manufacturing facilities. Where issues of noncompliance are identified, suppliers shall work to address such issues under a spirit of continuous improvement.

Child Labor

J.Crew suppliers must not employ workers younger than 15 years of age. If the age for completing compulsory education or the minimum working age in the country of manufacture is greater than 15, workers must be that age. Suppliers must comply with all other applicable child labor laws, and workers under the age of 18 shall not perform work that may jeopardize their health or safety.

Forced Labor

J.Crew suppliers must not use any type of forced, bonded, compulsory or prison labor. Suppliers shall ensure that all employment is voluntary and free from violence, threats, financial penalties or coercion. There shall be no restrictions on movement or withholding of personal documents or deposits. Suppliers shall take adequate steps to ensure that workers are not trafficked or otherwise exploited.

Discrimination

J.Crew suppliers must not discriminate in employment practices including recruitment, hiring, compensation, training, benefits, advancement, termination or retirement on the basis of race, color, ancestry, national or social origin, religion, gender, marital status, age, sexual orientation, gender identity or expression, disability, political opinion or any other personal characteristics or beliefs.

Harassment and Abuse

J.Crew suppliers must treat all workers with respect and dignity. No worker shall be subject to corporal punishment or physical, sexual, psychological or verbal harassment or abuse. Suppliers shall not use monetary fines as a disciplinary practice.

Wages and Benefits

J.Crew suppliers must comply with all applicable laws and regulations relating to wages and benefits. Workers shall be paid at least the minimum wage or a wage that is consistent with prevailing local industry standards, whichever is higher. Overtime work shall be compensated at the premium rate as is legally required. Compensation must be provided at least monthly and should be provided without illegal or inappropriate deductions or penalties.

Hours of Work

J.Crew suppliers must comply with all applicable laws and regulations relating to hours of work. Except in extraordinary business circumstances, workers shall not be required to work more than 60 hours per week (including overtime). Suppliers shall provide workers with at least one day off for every seven-day period.

Freedom of Association

J.Crew suppliers must recognize and respect the rights of workers to freedom of association and collective bargaining. Where such rights are not provided by law, suppliers should take steps to provide an open means of communication with workers.

Health and Safety

J.Crew suppliers must comply with all applicable laws and regulations governing workplace health and safety. Suppliers shall provide their workers with a clean, safe and healthy work environment. The same applies for dormitory facilities, where provided.

Laws and Regulations

J.Crew suppliers must operate in full compliance with all applicable local, national and international laws, standards and regulations relevant to the conduct of their business.

Customs and Security

J.Crew suppliers must comply with all applicable local, national and international customs laws, including those prohibiting transshipment. Suppliers shall implement security measures consistent with the recommendations set forth by the Customs-Trade Partnership Against Terrorism (C-TPAT).

Environmental Standards

J.Crew suppliers must adhere to applicable local, national and international laws and regulations regarding the protection and preservation of the environment.

Subcontracting

J.Crew suppliers must not subcontract any portion of the manufacturing process without prior written approval from J.Crew. As a condition of approval, subcontractors shall agree to comply with the J.Crew Code of Vendor Conduct.

Transparency

J.Crew is committed to working with suppliers who are open and honest with us. J.Crew suppliers shall maintain complete and accurate records and information so that compliance can be effectively assessed. Suppliers must not falsify or understate any aspects of their operations to J.Crew or our representatives. Suppliers must not coach employees on how to answer questions or respond to inquiries by J.Crew or our representatives.

Monitoring and Compliance

J.Crew reserves the right to conduct announced and unannounced inspections of all manufacturing facilities. Suppliers should ensure that the requirements in this Code are understood and implemented at every level and must maintain all documentation necessary to demonstrate compliance with the J.Crew Code of Vendor Conduct. Suppliers must allow representatives of J.Crew full access to facilities, documents and workers. Suppliers shall submit an improvement plan to address any issues of noncompliance that may be found during the course of compliance inspections. J.Crew reserves the right to terminate its business relationship with any supplier who is unwilling or unable to comply with the provisions set
forth herein.
J.CREW REsponsible sourcing

monitoring SUPPLIER
CONDITIONS
While it’s relatively simple to communicate our expectations to our suppliers, it is more complicated to verify compliance throughout our supply chain. Therefore, we carefully select and rely on independent external firms to conduct both announced and unannounced inspections of manufacturing facilities and to help guide our program.
The suppliers that manufacture our products are regularly inspected... READ MORE →

improving SUPPLIER CONDITIONS
We are committed to long-term relationships with our suppliers. It is our practice to assist noncompliant suppliers to become compliant with our Code of Vendor Conduct. We provide our suppliers with the tools they need to improve working conditions, including training and in-factory consultations.

We terminate a business relationship only as a last resort if a critical issue of noncompliance is identified or... READ MORE →

INDUSTRY COLLABORATION
AND PARTNERSHIPS
J.Crew is a member of the Fair Factories Clearinghouse (FFC), a nonprofit organization dedicated to facilitating continuous improvement in workplace conditions through technology and collaboration. Our membership in the FFC has allowed for improved communication with our business partners and has made us more effective and efficient in our program operations. More information can be found at www.fairfactories.org. READ MORE →

Sourcing Materials
Responsibly
We are committed to using the highest-quality materials to deliver the best possible products to our customers. This commitment includes making sure that the materials used in our products are harvested and processed in line with our broader commitment to social responsibility. To that end, we have a number of policies on our specific expectations that include the following... READ MORE →
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