Social Responsibility


We are committed to long-term relationships with our suppliers. It is our practice to assist noncompliant suppliers to become compliant with our Code of Vendor Conduct. We provide our suppliers with the tools they need to improve working conditions, including training and in-factory consultations.

We terminate a business relationship only as a last resort if a critical issue of noncompliance is identified or when suppliers are unwilling to comply with our requirements despite our efforts to help them become compliant.

We regularly conduct Responsible Sourcing training seminars for our suppliers. These seminars focus on our Code of Vendor Conduct, program requirements and other relevant topics, including working hours and overtime, health and safety and management systems. Since 2005, we have conducted six training seminars and have provided training to over 400 supplier representatives. Our most recent seminar was held in Shenzhen, China, in May 2012. We also conduct regular training seminars for our associates who work with suppliers on our program requirements and on how to best support the company's responsible sourcing efforts.

J.CREW REsponsible sourcing

J.Crew is committed to a standard of excellence in every aspect of our business, including legal, ethical and responsible conduct in all of our operations. We expect these same commitments to be shared by all factories, subcontractors, suppliers and agents who are affiliated with the manufacture of J.Crew goods (suppliers). In addition, suppliers are also expected to share our commitment to quality... READ MORE →

monitoring SUPPLIER
While it’s relatively simple to communicate our expectations to our suppliers, it is more complicated to verify compliance throughout our supply chain. Therefore, we carefully select and rely on independent external firms to conduct both announced and unannounced inspections of manufacturing facilities and to help guide our program.
The suppliers that manufacture our products are regularly inspected... READ MORE →

J.Crew is a member of the Fair Factories Clearinghouse (FFC), a nonprofit organization dedicated to facilitating continuous improvement in workplace conditions through technology and collaboration. Our membership in the FFC has allowed for improved communication with our business partners and has made us more effective and efficient in our program operations. More information can be found at READ MORE →

Sourcing Materials
We are committed to using the highest-quality materials to deliver the best possible products to our customers. This commitment includes making sure that the materials used in our products are harvested and processed in line with our broader commitment to social responsibility. To that end, we have a number of policies on our specific expectations that include the following... READ MORE →
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