Social Responsibility

Sourcing Materials Responsibly

We are committed to using the highest-quality materials to deliver the best possible products to our customers. This includes making sure that the materials used in our products are harvested and processed in line with our broader commitment to social responsibility. To that end, we have a number of policies on our specific expectations that include the following.

Uzbekistan Cotton
J.Crew is aware of and takes very seriously the reports of government-sponsored forced child labor in the harvest of cotton in Uzbekistan. The use of forced child labor is inconsistent with the requirements set forth in the J.Crew Code of Vendor Conduct. We are firmly opposed to the use of forced child labor in the harvest of Uzbek cotton and are collaborating with a multi-stakeholder coalition to raise awareness of this very serious concern and press for its elimination. We commit to not knowingly sourcing Uzbek cotton for the manufacturing of any of our products until the government of Uzbekistan ends the practice of forced child labor in its cotton sector.

Animal Welfare
J.Crew is committed to using the highest-quality materials to deliver the best possible products to our customers. This includes making sure that the materials used in our products are harvested and processed in line with our broader commitment to social responsibility, including a commitment to responsible animal welfare practices. We regularly communicate with our suppliers to ensure that their sourcing practices are in line with our expectations.

Sandblasting is a finishing process that is primarily used to achieve a worn look for denim. The method involves sand particles being applied to garments under high pressure. The use of sandblasting without proper protective equipment endangers the health of factory workers. To ensure the well-being of the workers who manufacture J.Crew products, we have banned the use of sandblasting for all J.Crew, Madewell and crewcuts products.

We continually research potential program enhancements and will update our efforts as necessary in order to maintain a robust and comprehensive program.

Conflict Minerals
At J.Crew, we believe that we have a responsibility to source our products in a legal, ethical and responsible manner consistent with the highest standards. The Responsible Sourcing program at J.Crew is in place to clearly communicate our expectations to our suppliers and to monitor and improve working conditions at the facilities that manufacture products for J.Crew, Madewell and crewcuts. The J.Crew Code of Vendor Conduct and information on our Responsible Sourcing program is available here.

Conflict minerals are certain minerals mined in conditions that support armed conflict and human rights abuses, particularly in regions in and surrounding the Democratic Republic of the Congo (DRC). The minerals include tantalum, tin, tungsten and gold (3TG). In 2010, Congress passed the Dodd-Frank Wall Street Reform and Consumer Protection Act. Section 1502 of the act requires that companies disclose whether minerals necessary to the functionality or production of their products originated from the conflict regions in and around the DRC. The purpose of this law is to raise public awareness about conflict minerals and promote the use of due diligence in conflict mineral supply chains in order to cut off funding to armed groups in conflict regions.

J.Crew does not source or buy minerals directly. Nevertheless, we are concerned about the reported link between mining and armed conflict and human rights abuses in conflict regions. J.Crew supports the goals and objectives of Section 1502. As a company affected by the regulation, we have established a Conflict Minerals Program that uses a reasonable due diligence process as suggested by the Organization for Economic Cooperation and Development (OECD) guidelines, and we are working closely with our suppliers to determine the presence of 3TG in our supply chain. We are committed to identifying the source of minerals that are required for the functionality or production of J.Crew, Madewell and crewcuts branded products and eliminating those minerals that may have originated at conflict mines.

J.Crew expects its suppliers to fully cooperate with its requirements to ensure compliance with the Dodd-Frank Act. Suppliers are expected to purchase materials from legitimate sources that can trace and verify that the materials provided are not involved in funding conflict. If we become aware of a supplier whose due diligence needs improvement, we intend to continue the business relationship while that supplier improves its performance.

Any concerns about this policy can be raised at

J.CREW REsponsible sourcing

J.Crew is committed to a standard of excellence in every aspect of our business, including legal, ethical and responsible conduct in all of our operations. We expect these same commitments to be shared by all factories, subcontractors, suppliers and agents who are affiliated with the manufacturing of J.Crew goods (suppliers). In addition, suppliers are also expected to share our commitment to quality... READ MORE →

monitoring SUPPLIER
While it’s relatively simple to communicate our expectations to our suppliers, it is more complicated to verify compliance throughout our supply chain. Therefore, we carefully select and rely on independent external firms to conduct both announced and unannounced inspections of manufacturing facilities and to advise our program.
The suppliers who manufacture our products are regularly inspected... READ MORE →

We are committed to long-term relationships with our suppliers. It is our practice to assist noncompliant suppliers to become compliant with the J.Crew Code of Vendor Conduct. We provide our suppliers with the tools they need to improve working conditions, including training and in-factory consultations.

We terminate a business relationship only as a last resort if a critical issue of noncompliance is identified or... READ MORE →

J.Crew is a member of the Fair Factories Clearinghouse (FFC), a nonprofit organization that facilitates continuous improvement in workplace conditions through an innovative information tracking and sharing platform. Our membership in the FFC has allowed for improved communication with our internal and external business partners and has made us more effective and efficient in our program operations. More information can be found at READ MORE →