U.S. and Canada order tracking
Want to check the status of your order? Just enter the order number and ZIP/postal code below.

Order Number

Billing ZIP/Postal Code

(please enter billing ZIP/postal code for primary card used)

Register with jcrew.com and you can track your package with UPS or USPS for most orders. Click here to register. Already registered? Click here to sign in.

international order tracking
You can track your international order (shipped outside of Canada) here,
on the website of our partner, Borderfree.
Still have questions? Call +1 434 385 5775 or email julie@jcrew.com.
Japan order inquiries, please email ritsuko@jcrew.com