J.Crew: Clothes, Shoes & Accessories for Women, Men & Kids

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For questions about orders, please include your order number and the name and postal code of the billing address.

US ORDERS

BY EMAIL

help@jcrew.com

BY TELEPHONE

7am-11:59pm ET, seven days a week at 800 562 0258.

ON TWITTER

Have a question? Tweet us Monday through Friday, 8am to 11:59pm ET, @jcrew_help.

BY FAX

434 385 5750 for order forms or questions.

BY MAIL

J.Crew Customer Relations
One Ivy Crescent
Lynchburg, VA 24513-1001

LOOKING FOR A J.CREW STYLIST?

Email stylist@jcrew.com or call 800 261 7422. It's totally complimentary.

INTERNATIONAL ORDERS

Canada and Other Select International Destinations

Email julie@jcrew.com or call 434 385 5775.

Japan

Email ritsuko@jcrew.com.
AT&T direct toll-free service dialing codes for Japan are:
Japan (JT) 00 441111, Japan (IDC) 00 6655111, Japan (KDDI) 00 539111.

CORPORATE PARTNERSHIPS

Email corporatepartnerships@jcrew.com.