For questions about orders, please include your order number and the name and postal code of the billing address.
US ORDERS
BY EMAIL
help@jcrew.com
BY TELEPHONE
7am-11:59pm ET, seven days a week at 800 562 0258.
ON TWITTER
Have a question? Tweet us Monday through Friday, 8am to 11:59pm ET, @jcrew_help.
BY FAX
434 385 5750 for order forms or questions.
BY MAIL
J.Crew Customer Relations
One Ivy Crescent
Lynchburg, VA 24513-1001
LOOKING FOR A J.CREW STYLIST?
Email stylist@jcrew.com or call 800 261 7422. It's totally complimentary.
INTERNATIONAL ORDERS
Canada and Other Select International Destinations
Email julie@jcrew.com or call 434 385 5775.
Japan
Email ritsuko@jcrew.com.
AT&T direct toll-free service dialing codes for Japan are:
Japan (JT) 00 441111, Japan (IDC) 00 6655111, Japan (KDDI) 00 539111.
CORPORATE PARTNERSHIPS
Email corporatepartnerships@jcrew.com.
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