Contact Us

US Orders

Live Chat

We’re available every day, from 9am to 11:59pm ET.


7am-11:59pm ET, seven days a week at 800 562 0258.


Tweet us Monday through Friday, 8am to 11:59pm ET, @jcrew_help

Looking for a J.Crew Stylist?

Email or call 800 261 7422. It's totally complimentary.

International Orders


Mon-Fri 7am-11:59pm ET, Sat-Sun 7am-6pm ET

Canada and Other Select International Destinations

Email us or call 434 385 5775.


AT&T direct toll-free service dialing codes for Japan are:

Japan (JT) 00 441111, Japan (IDC) 00 6655111, Japan (KDDI) 00 539111.

Corporate Partnerships