Reviews
Filter reviews 1 - 6 of 18 Reviews
What customers are saying:
Many customers adored the bag for its chic design, lightweight feel, and roomy capacity, making it a favorite for summer outings. However, a majority suggested improving the bag’s durability since several noted that the woven handles and straps tend to fray or unravel after only a few uses. Customers recommended reinforcing its construction to match its attractive style with long-lasting quality. Overall, the bag is seen as a stylish and practical accessory that could shine even brighter with enhanced build quality.
Generated from the text of customer reviews.
Review submitted for promo eligibility.
Age: 65 or overBody type: Straight and slenderHeight: 5'4"Size Purchased: One sizeSummer handbag
1 week agoThe bag is lovely other than the handle is falling apart. I’ve had the bag a month. This handbag is too expensive for that to happen.
Helpful?LC1984
Review submitted for promo eligibility.
Age: 35 to 44Body type: PetiteHeight: 5'2"Great versatile bag
2 weeks agoSuch a cute bag that can hold so much stuff! Am able to casually wear or even use for night time. Great summer staple!
Helpful?CMG1
Review submitted for promo eligibility.
Age: 55 to 64Body type: HourglassSo overpriced!
2 weeks agoThis is the very first low quality bag I have ever purchased from JCREW. I have maybe used it three times just to leave the house for a short period of time and the woven handle has started to unravel. I just spent 1/2 hour trying to mend it with clear fishing line. At this price point for a woven bag, that is ridiculous. I saw complete dupes of it at Target and Costco and I thought oh well, I got a nicer version, but it turns out I did not. I have bought multiple woven bags from JCREW over the years and this is a real waste of my money especially if the fishing line won't hold. Check your bag carefully if you order this . I should not have had to try to repair it after a few short uses.
Helpful?Response from J.Crew
2 weeks agoSorry for the trouble - be on the lookout for an email to help.
kat23
Age: 25 to 34Unraveling Straps
June 28, 2026Bought this right when the product launched and the straps unraveled after first use. Very disappointed.
Helpful?Response from J.Crew
June 29, 2026So sorry to see this - we've reached out to help.
AT1965
Review submitted for promo eligibility.
Age: 55 to 64Size Purchased: N/ALove but not hardwearing
June 25, 2026Love the bag but the uppermost part of the handles started unraveling and I keep having to try to tie them back together.
Helpful?Response from J.Crew
June 26, 2026So sorry about this – we’ve be in touch to assist!
Spang
Review submitted for promo eligibility.
Age: 45 to 54Size Purchased: NAPoor Quality
June 11, 2026Started falling apart during the first time I used it. poorly made, wish I could return it.
Helpful?Response from J.Crew
June 12, 2026So sorry about this – we’ve emailed to help!