Warning: Recruiting Scams and Other Fraudulent Activity

Phony Recruiting Scams and Job Postings

Please beware of scams involving fraudulent job postings and unsolicited communications about remote job opportunities, photography shoots, modeling jobs and auditions, collaborations, sponsored social media posts or other opportunities on third-party websites from people who claim to be affiliated with J. Crew, J. Crew Factory, Madewell, or other companies.

Here are some tips to help you avoid such scams:
  • All communications and correspondence from J. Crew, J. Crew Factory, and Madewell will always come from an email address ending in “@jcrew.com” or “@madewell.com” or a verified LinkedIn account.
  • We do not send communications and correspondence from Gmail, Yahoo, AOL, Hotmail, or email addresses ending in .org, .net, .work, or anything other than .com.
  • We do not conduct interviews via text messages or through messaging apps. or other services, such as ICQ, Telegram, or WhatsApp.
  • We will never ask you to provide sensitive personal information at any stage of the recruitment process. We only ask for this type of information after a formal offer has been made, which will come from an email address ending in “@jcrew.com” or “@madewell.com”.
  • We will never ask you to send us money or equipment, or to make purchases from your personal account for technology or training equipment to get a job or as a condition of employment.
  • All genuine job opportunities will always be found on the J. Crew and Madewell Careers website page located at https://www.jcrew.com/company/careers. We also occasionally share job postings on FashionScholarshipFund.org. If you do see a job posting on another site, you can check our careers page to ensure that it is a current and valid listing. If you are contacted about a job that does not appear on our Careers page, an opening for that job does not exist.
  • The only third-party platforms we use for hiring are LinkedIn, Indeed, and Handshake.
  • Beware of communications that have spelling errors, grammatical mistakes, odd images or graphics, or that say you must respond urgently.
If you have questions about the authenticity of a job posting or other communication relating to J. Crew, J. Crew Factory, or Madewell, please reach out to us at help@jcrew.com.

Other Scams and Fraudulent Activity to Avoid
Please also beware of package delivery, gift card, and other scams that are sent by text or email from suspicious numbers or email addresses and that ask you to click on a link to receive an update about a delivery date, to track a package location, to give payment preferences, to provide delivery instructions, to pay a shipping fee, to receive a prize, or to participate in a contest or survey.

Responding to and Reporting Scams
  • Contact local law enforcement and the consumer fraud division at the Attorney General’s Office of your home state.
  • ontact your bank or financial institution for more information regarding how to reverse different types of payments.
  • File a complaint with the Internet Crime Complaint Center of the FBI.
  • Report the scam to the Federal Trade Commission.
  • Report suspicious emails to your email provider. Several email providers have a report function for fraudulent activity, including but not limited to Gmail, Outlook, Yahoo, and AOL.