Our Processes,


We are committed to partnering with mills and factories that are environmentally responsible (like LEED®-certified Saitex, which uses renewable energy and recycled water) and Fair Trade Certified, to ensure that workers are treated well and empowered economically. Here are some of the ways we’re re-imagining our processes at J.Crew...

We’re Committed to Growing Our Fair Trade Program
When you see a Fair Trade Certified label on our jeans, it means they were made in certified factories that must meet rigorous social, environmental and economic standards.

By partnering with Fair Trade USA, we aim to empower workers and ensure fair conditions and equal economic opportunities for everyone who manufactures our products. For each Fair Trade Certified product, J.Crew pays a premium that goes directly to a fund run by the people who make our clothes. Each factory forms a democratically elected committee that goes on where this money goes—whether it’s a daycare center, an on-site clinic or cash bonuses.

Shop our Fair Trade Styles

We Maintain a Code of Vendor Conduct
Our code of conduct is based on International Labour Organization conventions, in addition to other internationally recognized labor rights standards. We expect these standards to be followed by all factories, subcontractors, suppliers and agents who are affiliated with the production of J.Crew goods.

We Carefully Monitor Conditions at Our Factories
In order to ensure objectivity, we select independent external firms to conduct regular inspections of our manufacturing facilities—and all new suppliers are subject to inspection before any purchase orders are placed. A typical inspection consists of document review, private worker interviews and a walk-through of the facility to assess worker well-being and workplace health and safety. We may also employ additional measures, such as more in-depth auditing, focused inspections, surveillance and off-site interviews, if we deem it necessary.

We Partner with Our Factories to Empower Workers
We provide our suppliers with the tools they need to improve worker conditions, like training and in-factory consultations. We also believe that the ability for workers to raise grievances to management and collectively address issues is critical—that’s why we promote the establishment of worker committees through participation in programs like Better Work and Fair Trade.

If a supplier is unwilling to meet our requirements, in spite of our efforts and engagement, we will terminate those business relationships as deemed necessary.

We Collaborate with & Learn from Industry Leaders
We partner with several international organizations committed to improving global labor standards and conditions:

  • Fair Factories Clearinghouse (FFC), a nonprofit organization that allows participating brands to share reports with one another, in order to increase transparency.
  • Business for Social Responsibility (BSR), an organization for companies committed to socially responsible business practices, that leads initiatives for improving working conditions around the world.
  • Better Work, a partnership between the International Labour Organization (ILO) and the International Finance Corporation to improve dialogue and worker engagement in supplier factories. Better Work advisers help create worker committees, establish grievance mechanisms and provide training to factory supervisors. We currently work with Better Work at our factories in Vietnam, Indonesia and Cambodia.
  • Sustainable Apparel Coalition, the creator of the Higg Index Facility Environmental Module—an industry tool that helps us measure and reduce the environmental impacts of our facilities.

Learn more about our policies
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