For questions about orders, please include your order number and the name and postal code of the billing address.
BY LIVE CHAT
We’re available every day, from 9am to 11:59pm ET.
24 hours a day, seven days a week at 800 562 0258.
Have a question? Tweet us Monday through Friday, 8am to 11:59pm ET, @jcrew_help.
434 385 5750 for order forms or questions.
J.Crew Customer Relations
One Ivy Crescent
Lynchburg, VA 24513-1001
LOOKING FOR A J.CREW STYLIST?
Email firstname.lastname@example.org or call 800 261 7422. It's totally complimentary.
SPEAK WITH OUR WEDDING SPECIALIST
Email Ashley at email@example.com or call any one of our wedding specialists at 800 205 3877.
Canada and Other Select International Destinations
Email firstname.lastname@example.org or call 434 385 5775.
AT&T direct toll-free service dialing codes for Japan are:
Japan (JT) 00 441111, Japan (IDC) 00 6655111, Japan (KDDI) 00 539111.