Shipping & Handling
Shipping to the United States
Shipping and Handling Rates
|Shipping Method||Shipping Charge||Order Placed||Order Delivered|
|Standard||$5||--||3 to 6 business days*|
|Expedited||$15||--||2 to 3 business days*|
|Overnight**||$25||Before 3pm ET, Monday through Thursday||Next day|
|After 3pm ET, Monday through Wednesday||Day after next|
|Between Thursday 3pm ET and Friday 3pm ET||Monday|
|Between Friday 3pm ET and Monday 3pm ET||Tuesday|
|Saturday**||$35||Between Thursday 3pm ET and Friday 3pm ET||Saturday|
Orders may be delivered by UPS or the U.S. Postal Service (USPS). An order may be shipped with a higher service tier to meet the original delivery expectations at no additional charge.
Shipping and handling charges are per shipping address. Orders that qualify for free shipping and handling will receive free shipping and handling for all addresses. Please allow up to two additional weeks for delivery of all monogrammed and personalized orders.
Our flat-rate shipping and handling fees apply regardless of order size or weight. In some cases, the flat-rate charge may exceed actual shipping costs.
†Free standard shipping and handling is valid for logged-in J.Crew Rewards members on qualifying orders. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash. See table above for shipping and handling details. Free standard shipping and handling will be automatically applied to qualifying orders at checkout. Orders shipping free to the continental U.S., Alaska and Hawaii will be sent via standard shipping and delivered by UPS or USPS. Orders shipping free to P.O. Boxes, APO/FPO/DPO addresses, Guam, Puerto Rico or the U.S. Virgin Islands will be sent via the USPS. Terms of offer are subject to change.
Your order may arrive in multiple shipments. If your order is sent in multiple shipments (either to the same address or to different addresses), your credit card will be charged separately for each shipment, including prorated shipping and handling charges.
California Proposition 65 Warning
WARNING: Eyewear contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.
In-Store Pickup (U.S. Only)
In select markets, you can choose to pick up your online order at your local J.Crew store with no shipping and handling charge. Certain products may be unavailable for in-store pickup, including gift cards. Orders will be delivered to your selected store and ready for pickup within the specified time frame. Some orders may be available even sooner (as early as same day) if all of your items are already available in your selected store.
Your credit card will be charged once your order has been processed and shipped, and an e-mail will be sent once the entire order is ready for pickup. You may pick up your order at the store for up to 7 days by providing a store associate with your pickup notification e-mail and a government-issued photo ID.
You may also designate another individual to pick up your order if you provide them with the pickup notification received via e-mail. They should also bring a government-issued photo ID.
If you are not able to pick up your order within 7 calendar days, it will be returned to our warehouse, and you will be refunded in the form of your original payment. You should expect to see the credit in 3—5 additional business days.
J.Crew Marketplace (U.S. Only)
The same shipping timelines and rates apply to our Marketplace products. Items will ship directly from the Marketplace vendor, so your package will arrive with their branding. As with J.Crew products, tracking information can be found in your order history and shipping confirmation email.
Shipping to Canada and Internationally
We’re happy to announce that we now ship internationally to over 100 destinations.
Shipping to Japan
Standard shipments take 5 to 11 business days to arrive and express shipments take 2 to 6 business days. We are not responsible for typographical errors.
Shipping to Canada and Other International Destinations
We’re excited to offer flat-rate shipping to our international destinations via UPS Worldwide Express. For information on delivery times, please refer to the table below. Pricing will be provided at checkout.
Please note that delivery times go into effect the business day after you place an order.
|North America||Express Delivery Times||Standard Delivery Times|
|Canada||3 to 5 business days||2 to 10 business days|
|Asia Pacific||Express Delivery Times||Standard Delivery Times|
|Japan||2 to 6 business days||5 to 11 business days|
|India||3 to 6 business days||5 to 13 business days|
|Bangladesh, Brunei, Cambodia, Macau, Maldives, Pakistan, Philippines, Sri Lanka||3 to 6 business days|
|China, Taiwan||3 to 6 business days||5 to 9 business days|
|Singapore||3 to 6 business days||6 to 9 business days|
|Korea, New Zealand||3 to 6 business days||6 to 10 business days|
|Thailand||3 to 6 business days||6 to 12 business days|
|Australia||3 to 6 business days||6 to 18 business days|
|Hong Kong||3 to 6 business days||7 to 9 business days|
|Indonesia||3 to 6 business days||8 to 15 business days|
|Latin America and the Caribbean||Express Delivery Times||Standard Delivery Times|
|St. Kitts and Nevis||2 to 4 business days|
|Antigua and Barbuda, Aruba, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe, Guatemala, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Paraguay, Peru, St. Lucia, Trinidad and Tobago, Turks and Caicos Islands||2 to 6 business days|
|Brazil, Costa Rica, Mexico||2 to 6 business days||5 to 10 business days|
|Europe||Express Delivery Times||Standard Delivery Times|
|Bulgaria, Croatia, Cyprus, Estonia, Gibraltar, Iceland, Jersey, Malta||2 to 6 business days|
|Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Lichtenstein, Luxembourg, Monaco, Netherlands, Portugal, Spain, Sweden, Switzerland, United Kingdom||2 to 6 business days||4 to 8 business days|
|Ireland, Latvia, Lithuania, Norway, Poland, Slovakia, Slovenia||2 to 6 business days||5 to 9 business days|
|Romania||3 to 6 business days|
|Russia||3 to 6 business days||5 to 13 business days|
|Middle East and Africa||Express Delivery Times||Standard Delivery Times|
|Turkey||2 to 6 business days||5 to 13 business days|
|Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, Reunion||3 to 6 business days|
|Saudi Arabia||3 to 6 business days||5 to 12 business days|
|Israel, United Arab Emirates||3 to 6 business days||5 to 9 business days|