shipping to the United States

We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. The shipping methods offered during checkout will differ based on your shipping address.

shipping rates

We offer free economy shipping on qualifying orders of $150 and up. Standard shipping is free on qualifying orders of $175 and up. All crewcuts items receive free shipping.†

Shipping Method Shipping Charge Order Placed Order Delivered

Economy

$5.00

--

6-8 Business Days*

Standard

$8.00

--

3-6 Business Days*

Expedited

$20.00

--

2-3 Business Days*

Overnight

$25.00

Before 11AM ET Monday through Thursday

Next Day

After 11AM ET Monday through Wednesday

Day After Next

Between Thursday 11AM ET and Friday 11AM ET

Monday

Between Friday 11AM ET and Monday 11AM ET

Tuesday

Saturday

$35.00

Between Thursday 11AM ET and Friday 11AM ET

Saturday

*Delivery times go into effect the business day after you place an order.


Economy orders will be shipped by UPS SurePost and delivered by USPS. Standard, expedited, overnight and Saturday orders will be shipped and delivered by UPS.

Shipping charges are per address. Orders that qualify for free shipping will receive free shipping for all addresses. Please allow up to two additional weeks for delivery of all monogrammed and personalized orders.

†Free shipping valid on purchases made at jcrew.com only. Free economy shipping valid on purchases of $150 or more before shipping, handling and taxes are added. Free standard shipping valid on purchases of $175 or more before shipping, handling and taxes are added. Free economy shipping valid on purchases of any crewcuts styles. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash. See above for shipping details. Free shipping will be automatically applied to qualifying orders at checkout. Valid on shipments to the continental U.S. and P.O. Boxes only. Terms of offer are subject to change.

shipping international

We're happy to announce that we now ship internationally to over 100 destinations. Select your ship-to location below:

shipping to Canada

We're excited to offer flat-rate shipping to Canada for USD 9.95. We ship via UPS Standard service directly to your door. You will receive your order in four to seven business days from the date your order was placed. Taxes will be included in your order total. No additional duties will be applied at checkout or upon delivery. Customs delays can be common when shipping to Canada, so please factor this in when placing your order. Orders shipped to multiple addresses will be charged USD 9.95 for each individual shipment.

All shipments to Canada must be made to a physical address. We are unable to ship to Canada P.O. Boxes. Attention: Customers ordering shipments to the Yukon, Northwest or Nunavut territories must call 800 562 0258 to complete their order. Orders shipped to these territories cannot be processed at jcrew.com at this time.

We do not offer overnight delivery to Canada, but we can send your package in three business days via UPS Express for a flat rate of USD 25. In cases where UPS Standard service is not available, your order will default to UPS Express and will be shipped at a flat rate of USD 25.

Orders shipped to different addresses will be charged separately per individual shipment. Any items shipped via UPS Express to one address will be shipped at a flat rate of USD 25 while items shipped via UPS Standard to another address will be shipped at USD 9.95.

Click here for Canada FAQs.

shipping to Japan

Shipments to Japan that are processed via DHL Express take 4 to 8 business days to arrive. Shipments to Japan that are processed via Yamato TA-Q-BIN take 5 to 9 business days to arrive. We are not responsible for typographical errors.

Click here for Japan FAQs.


日本語でのよくあるご質問はこちら

shipping to select international destinations

We're excited to offer flat-rate shipping to our international destinations via DHL Express; orders to Hong Kong, South Korea and Singapore can also be shipped via Yamato TA-Q-BIN. For information on delivery times, please refer to the table below. Pricing will be provided at checkout.

Please note that delivery times go into effect the business day after you place an order.

Asia Pacific Delivery Times

Taiwan

4 to 8 business days

Hong Kong

4 to 10 business days

Australia, China, India, Indonesia, Macau, New Zealand, Philippines, Singapore, South Korea, Sri Lanka, Thailand

5 to 9 business days

Singapore

5 to 10 business days

Bangladesh, Pakistan

6 to 10 business days

Brunei, Cambodia, Maldives

7 to 11 business days

Latin America and the Caribbean Delivery Times

Barbados, Belize, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Honduras, Jamaica, Mexico, Nicaragua, Panama, Trinidad and Tobago

4 to 8 business days

Cayman Islands

4 to 9 business days

Antigua and Barbuda, Bolivia, Brazil, Grenada, Paraguay, Peru

5 to 9 business days

Bermuda, Guadeloupe, Martinique

5 to 10 business days

Aruba, Turks and Caicos Islands

5 to 11 business days

Dominica

6 to 10 business days

Montserrat, Saint Kitts and Nevis, Saint Lucia

6 to 11 business days

French Guiana

7 to 12 business days

Europe Delivery Times

Austria, Belgium, Bulgaria, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden, Switzerland, United Kingdom

4 to 8 business days

Lithuania, Malta, Romania

5 to 9 business days

Iceland

5 to 10 business days

Cyprus

6 to 10 business days

Gibraltar, Guernsey, Jersey

6 to 11 business days

Russian Federation

12 to 19 business days

Middle East and Africa Delivery Times

Israel, Saudi Arabia, Turkey, United Arab Emirates

4 to 8 business days

Bahrain, Egypt, Oman, Qatar

5 to 9 business days

Reunion

5 to 12 business days

Jordan, Kuwait

6 to 10 business days

Click here for select international destinations FAQs.

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