SHIPPING TO THE UNITED STATES

We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. The shipping methods offered during checkout may differ based on your specific shipping address and the items selected.

Shipping and Handling Rates
We offer free economy shipping and handling and discounted standard shipping and handling on qualifying orders of $150 or more and on all crewcuts orders.†

Shipping Method Shipping Charge Order Placed Order Delivered

Economy

$5

--

5 to 7 business days*

Standard

$8

--

3 to 5 business days*

Expedited

$20

--

2 to 3 business days*

Overnight**

$25

Before 1pm ET, Monday through Thursday

Next day

After 1pm ET, Monday through Wednesday

Day after next

Between Thursday 1pm ET and Friday 1pm ET

Monday

Between Friday 1pm ET and Monday 1pm ET

Tuesday

Saturday**

$35

Between Thursday 1pm ET and Friday 1pm ET

Saturday

*Delivery times go into effect the business day after you place an order.

**Overnight and Saturday shipping availability and order cutoff times are subject to change. Please see options at checkout.


Economy orders will be shipped by UPS SurePost and may be delivered by the U.S. Postal Service (USPS) or UPS. Standard, expedited, overnight and Saturday orders will be shipped and delivered by UPS. An order may be shipped with a higher service tier to meet the original delivery expectations at no additional charge.

Shipping and handling charges are per shipping address. Orders that qualify for free shipping and handling will receive free shipping and handling for all addresses. Please allow up to two additional weeks for delivery of all monogrammed and personalized orders.

Our Flat-Rate shipping and handling fees apply regardless of order size or weight. In some cases, the flat-rate charge may exceed actual shipping costs.

†Free economy shipping and handling and discounted standard shipping and handling valid on qualifying orders of $150 or more before taxes, shipping and handling charges are added and on all crewcuts orders. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash. See table above for shipping and handling details. Free economy shipping and handling and discounted standard shipping and handling will be automatically applied to qualifying orders at checkout. Orders shipping free to the continental U.S. will be sent via economy shipping. Orders shipping free to Alaska and Hawaii will be sent via standard shipping and handling. Orders shipping free to P.O. Boxes, APO/FPO/DPO addresses, Guam, Puerto Rico or the U.S. Virgin Islands will be sent via the U.S. Postal Service. Terms of offer are subject to change.

Multiple Shipments

Your order may arrive in multiple shipments. If your order is sent in multiple shipments (either to the same address or to different addresses), your credit card will be charged separately for each shipment, including prorated shipping and handling charges.

CALIFORNIA PROPOSITION 65 WARNING

WARNING: Eyewear contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

IN-STORE PICKUP (U.S. ONLY)

In select markets, you can choose to pick up your online order at your local J.Crew store with no shipping and handling charge. Certain products may be unavailable for in-store pickup, including gift cards. Orders will be delivered to your selected store and ready for pickup within 4 to 7 business days. Some orders may be available even sooner (as early as same day) if all of your items are already available in your selected store.


Your credit card will be charged once your order has been processed and shipped, and an e-mail will be sent once the entire order is ready for pickup. You may pick up your order at the store for up to 7 days by providing a store associate with your pickup notification e-mail and a government-issued photo ID.


You may also designate another individual to pick up your order if you provide them with the pickup notification received via e-mail. They should also bring a government-issued photo ID.


If you are not able to pick up your order within 7 calendar days, it will be returned to our warehouse, and you will be refunded in the form of your original payment. You should expect to see the credit in 3—5 additional business days.

SHIPPING TO CANADA AND INTERNATIONALLY

We’re happy to announce that we now ship internationally to over 100 destinations. Select your ship-to location below:

Shipping to Japan

Standard shipments take 5 to 11 business days to arrive and express shipments take 2 to 6 business days. We are not responsible for typographical errors.

Click here for Japan FAQs.


日本語でのよくあるご質問はこちら

Shipping to Canada and Other International Destinations

We’re excited to offer flat-rate shipping to our international destinations via UPS Worldwide Express. For information on delivery times, please refer to the table below. Pricing will be provided at checkout.

Please note that delivery times go into effect the business day after you place an order.

North America Express Delivery Times Standard Delivery Times

Canada

3 to 5 business days

2 to 10 business days

Asia Pacific Express Delivery Times Standard Delivery Times

Japan

2 to 6 business days

5 to 11 business days

India

3 to 6 business days

5 to 13 business days

Bangladesh, Brunei, Cambodia, Macau, Maldives, Pakistan, Philippines, Sri Lanka

3 to 6 business days

China, Taiwan

3 to 6 business days

5 to 9 business days

Singapore

3 to 6 business days

6 to 9 business days

Korea, New Zealand

3 to 6 business days

6 to 10 business days

Thailand

3 to 6 business days

6 to 12 business days

Australia

3 to 6 business days

6 to 18 business days

Hong Kong

3 to 6 business days

7 to 9 business days

Indonesia

3 to 6 business days

8 to 15 business days

Latin America and the Caribbean Express Delivery Times Standard Delivery Times

St. Kitts and Nevis

2 to 4 business days

Antigua and Barbuda, Aruba, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe, Guatemala, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Paraguay, Peru, St. Lucia, Trinidad and Tobago, Turks and Caicos Islands

2 to 6 business days

Brazil, Costa Rica, Mexico

2 to 6 business days

5 to 10 business days

Europe Express Delivery Times Standard Delivery Times

Bulgaria, Croatia, Cyprus, Estonia, Gibraltar, Guernsey, Iceland, Jersey, Malta

2 to 6 business days

Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Lichtenstein, Luxembourg, Monaco, Netherlands, Portugal, Spain, Sweden, Switzerland, United Kingdom

2 to 6 business days

4 to 8 business days

Ireland, Latvia, Lithuania, Norway, Poland, Slovakia, Slovenia

2 to 6 business days

5 to 9 business days

Romania

3 to 6 business days

Russia

3 to 6 business days

5 to 13 business days

Middle East and Africa Express Delivery Times Standard Delivery Times

Turkey

2 to 6 business days

5 to 13 business days

Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, Reunion

3 to 6 business days

Saudi Arabia

3 to 6 business days

5 to 12 business days

Israel, United Arab Emirates

3 to 6 business days

5 to 9 business days

Click here for international destinations FAQs.