Girls' faux-fur jacket

I Purchased this coat for a Christmas present for my Grand daughter. Unfortunately it ran very small . They said no refunds or exchanges for this item..

My 6 yo LOVES this coat. She gets a ton of compliments on it. Her teachers joke that they want it in their size, too. Really warm. Runs a little big. She usually wears a 6. I got the 6-7 and she has quite a bit of room. She refused to let me exchange for the smaller size b/c she wanted to wear it immediately, but size 4-5 probably would have fit much better.