Reviews
Fits true to size based on
73 customer reviewsFilter reviews 1 - 6 of 73 Reviews
What customers are saying:
Customers overwhelmingly love the Gemma flats for their classic, versatile style and lasting comfort in both office and casual settings. Many have praised the buttery soft, supple leather and flattering pointed-toe design that require virtually no break-in time while fitting true to size. Several customers even suggested broadening the color range to offer even more exciting and matte options. Overall, these flats have become a wardrobe favorite for those seeking an effortlessly chic everyday shoe.
Generated from the text of customer reviews.
Mel82
Fits true to size
BRING BACK THE GEMMAS
January 18, 2024Please bring these back!! These are the quintessential flats. I have not been able to find flats as perfect as these!!
Helpful?ForeignNational
Age: 35 to 44Body type: Curvy on bottomHeight: 5'3"Size Purchased: 8Fits true to size
Please bring back the Gemma!
March 20, 2022These are truly the best ballet flats ever! Comfortable, polished and the pointed-toe elevates any outfit. I wear them everywhere and almost everyday. They have held up quite well since I purchased them in November 2020. I absolutely regret not buying more pairs when they were available. Please, J. Crew, bring back the Gemma Ballet Flat.
Helpful?Vidya
Age: 35 to 44Body type: HourglassHeight: 5'3"Size Purchased: 7.5, 8Fits true to size
More colors please !!!!!
June 24, 2021I have the Gemma flats in Black, Red, and Burgundy. These are so comfy and stylish. Please make more colors - I’d love to buy more
Helpful?expat2
Age: 35 to 44Size Purchased: 7.5Fits small
Hmm
June 22, 2021I've surprised myself by not liking this set. The shape of the flats is perfect but the color is... off. Usually J Crew products are rich and vibrant but these cognac flats feel dull. Would've been killer in a deeper tone (matching the bow) or in a bright color (even better with the option to remove the bow). Purchased on final sale so this is mostly a wishlist for future iterations.
Helpful?jcrewmylove
Age: 45 to 54Body type: HourglassHeight: 5'4"Size Purchased: 8Fits small
My feet are a little too "ducky"
June 3, 2021Beautiful, classic flat. Unfortunately, my feet are a little too wide ("ducky"). Not J Crew's fault! I recommend these for ladies with "normal size 8" and can buy online easily without trying on. Gorgeous color, great style.
Helpful?gothamgal
Age: 35 to 44Body type: HourglassHeight: 5'5"Size Purchased: 7Fits true to size
No support, digs into the back of your heel
May 2, 2021These flats are adorable so when I read all the positive reviews, I grabbed a couple pairs. The leather is very soft (almost too soft... they are not made for durability) and there is zero shock absorption so your feet end up sore pretty quickly. The fail for me, however, is that the heel slightly slips when I walk so the ribbon trim cut the back of my heel every time I wore it. I finally bought inserts for both the back and bottom of the heel area and its a decent fix but now feels tight in the front. I wouldn't buy them again, even on super sale.
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