Shipping & Handling

Shipping to the United States

We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses.
The shipping methods offered during checkout may differ based on your specific shipping address and the items selected.

Shipping and Handling Rates

We offer free standard shipping and handling to J.Crew Rewards members on qualifying orders.†
Shipping MethodShipping ChargeOrder PlacedOrder Delivered
Standard$5--3 to 6 business days*
Expedited$15--2 to 3 business days*
Overnight**$25Before 3pm ET, Monday through ThursdayNext day
After 3pm ET, Monday through WednesdayDay after next
Between Thursday 3pm ET and Friday 3pm ETMonday
Between Friday 3pm ET and Monday 3pm ETTuesday
Saturday**$35Between Thursday 3pm ET and Friday 3pm ETSaturday
*Delivery times go into effect the business day after you place an order.
**Overnight and Saturday shipping availability and order cutoff times are subject to change.
Please see options at checkout.

Orders may be delivered by UPS or the U.S. Postal Service (USPS). An order may be shipped with a higher service tier to meet the original delivery expectations at no additional charge.

Shipping and handling charges are per shipping address. Orders that qualify for free shipping and handling will receive free shipping and handling for all addresses. Please allow up to two additional weeks for delivery of all monogrammed and personalized orders.

Our flat-rate shipping and handling fees apply regardless of order size or weight. In some cases, the flat-rate charge may exceed actual shipping costs.

†Free standard shipping and handling is valid for logged-in J.Crew Rewards members on qualifying orders. Offer cannot be applied to previous purchases or the purchase of gift cards and cannot be redeemed for cash. See table above for shipping and handling details. Free standard shipping and handling will be automatically applied to qualifying orders at checkout. Orders shipping free to the continental U.S., Alaska and Hawaii will be sent via standard shipping and delivered by UPS or USPS. Orders shipping free to P.O. Boxes, APO/FPO/DPO addresses, Guam, Puerto Rico or the U.S. Virgin Islands will be sent via the USPS. Terms of offer are subject to change.

Multiple Shipments

Your order may arrive in multiple shipments. If your order is sent in multiple shipments (either to the same address or to different addresses), your credit card will be charged separately for each shipment, including prorated shipping and handling charges.

California Proposition 65 Warning

WARNING: Eyewear contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm.

In-Store Pickup (U.S. Only)

In select markets, you can choose to pick up your online order at your local J.Crew store with no shipping and handling charge. Certain products may be unavailable for in-store pickup, including gift cards. Orders will be delivered to your selected store and ready for pickup within 3 to 6 business days. Some orders may be available even sooner (as early as same day) if all of your items are already available in your selected store.

Your credit card will be charged once your order has been processed and shipped, and an e-mail will be sent once the entire order is ready for pickup. You may pick up your order at the store for up to 7 days by providing a store associate with your pickup notification e-mail and a government-issued photo ID.

You may also designate another individual to pick up your order if you provide them with the pickup notification received via e-mail. They should also bring a government-issued photo ID.

If you are not able to pick up your order within 7 calendar days, it will be returned to our warehouse, and you will be refunded in the form of your original payment. You should expect to see the credit in 3—5 additional business days.

J.Crew Marketplace (U.S. Only)

The same shipping timelines and rates apply to our Marketplace products. Items will ship directly from the Marketplace vendor, so your package will arrive with their branding. As with J.Crew products, tracking information can be found in your order history and shipping confirmation email.

Shipping to Canada and Internationally

We’re happy to announce that we now ship internationally to over 100 destinations.

Shipping to Japan

Standard shipments take 5 to 11 business days to arrive and express shipments take 2 to 6 business days. We are not responsible for typographical errors.

Shipping to Canada and Other International Destinations

We’re excited to offer flat-rate shipping to our international destinations via UPS Worldwide Express. For information on delivery times, please refer to the table below. Pricing will be provided at checkout.

Please note that delivery times go into effect the business day after you place an order.

North AmericaExpress Delivery TimesStandard Delivery Times
Canada3 to 5 business days2 to 10 business days
Asia PacificExpress Delivery TimesStandard Delivery Times
Japan2 to 6 business days5 to 11 business days
India3 to 6 business days5 to 13 business days
Bangladesh, Brunei, Cambodia, Macau, Maldives, Pakistan, Philippines, Sri Lanka3 to 6 business days
China, Taiwan3 to 6 business days5 to 9 business days
Singapore3 to 6 business days6 to 9 business days
Korea, New Zealand3 to 6 business days6 to 10 business days
Thailand3 to 6 business days6 to 12 business days
Australia3 to 6 business days6 to 18 business days
Hong Kong3 to 6 business days7 to 9 business days
Indonesia3 to 6 business days8 to 15 business days
Latin America and the CaribbeanExpress Delivery TimesStandard Delivery Times
St. Kitts and Nevis2 to 4 business days
Antigua and Barbuda, Aruba, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadeloupe, Guatemala, Honduras, Jamaica, Martinique, Montserrat, Nicaragua, Panama, Paraguay, Peru, St. Lucia, Trinidad and Tobago, Turks and Caicos Islands2 to 6 business days
Brazil, Costa Rica, Mexico2 to 6 business days5 to 10 business days
EuropeExpress Delivery TimesStandard Delivery Times
Bulgaria, Croatia, Cyprus, Estonia, Gibraltar, Guernsey, Iceland, Jersey, Malta2 to 6 business days
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Hungary, Italy, Lichtenstein, Luxembourg, Monaco, Netherlands, Portugal, Spain, Sweden, Switzerland, United Kingdom2 to 6 business days4 to 8 business days
Ireland, Latvia, Lithuania, Norway, Poland, Slovakia, Slovenia2 to 6 business days5 to 9 business days
Romania3 to 6 business days
Russia3 to 6 business days5 to 13 business days
Middle East and AfricaExpress Delivery TimesStandard Delivery Times
Turkey2 to 6 business days5 to 13 business days
Bahrain, Egypt, Jordan, Kuwait, Oman, Qatar, Reunion3 to 6 business days
Saudi Arabia3 to 6 business days5 to 12 business days
Israel, United Arab Emirates3 to 6 business days5 to 9 business days